Lokatial — The Operating System for HCP Engagement
Every interaction. Orchestrated. Traced. Compliant.
Capture inbound HCP intent via Relay on WhatsApp, no app download, no login. Execute outbound engagement through Emsah. One engagement record, with trace, governance, and compliance built in.
Products
Relay
WhatsApp-native medical information for healthcare professionals. HCPs message Relay on WhatsApp and receive cited, compliant clinical answers in seconds — no app download, no login required. Voice notes supported for hands-free clinical workflows. Seamless escalation to human MSLs when needed.
Emsah
From signal to signed, documented, reportable. A chat-first work executor for approvals, fair market value (FMV), documentation, and reporting. Emsah streamlines the entire engagement lifecycle for life sciences teams.
Solutions
Medical Affairs & MSL Teams
Empower Medical Science Liaisons with AI-driven engagement tools. Manage scientific exchange, track medical insights, and maintain compliance across all HCP interactions.
Commercial & Sales Representatives
Enable sales teams with compliant engagement workflows. From pre-call planning to post-call documentation, every interaction is traced and reportable.
Compliance & Regulatory Affairs
Built-in compliance at every layer. Automatic off-label detection, adverse event capture, audit trails, and regulatory reporting ensure your organization stays compliant.
Trust & Security
SOC 2 Type II certified. GDPR compliant. HIPAA-ready architecture. Enterprise-grade security with end-to-end encryption, role-based access control, and complete audit trails for every interaction.
How It Works
Lokatial covers three persona journeys: field reps get pre-call intelligence and auto-documented follow-up; MSLs get KOL dossiers grounded in cited literature; medical affairs gets a consolidated engagement record with audit-ready evidence packs.